Frequently Asked Questions
Want to clear your doubt regarding of digital marketing, web design & web development services? Let’s explore all the anwers which have in your mind or you can directly contact with us at email@example.com
How Do I Get Started?
Before you sign or commit to anything, we have an extensive “Client Questionnaire” that we ask you to fill out so that we can learn more about your needs, clients and industry. There is absolutely no commitment on your part by completing this questionnaire.
Will I be locked into a long term contract?
Not at all! All contracts and services agreements are on a month to month plan. There are no hidden fees for cancelling – ever. We are happy to report that we have never had a client terminate their services or switch to another provider since we’ve started.
Why Do I need Digital Marketing Services?
It is now estimated that approximately 80%-90% of customers will check online reviews before making a purchase. Search Engine Optimization gives your company a better chance of being seen by potential customers. According to Forbes, almost 60% of small businesses are now investing in some form of online marketing. So the odds are that your competitors are using SEO.
How much does digital marketing cost?
There is a digital marketing option for people of any budget. Some pay-per-click ad platforms have minimum spends of only a few dollars and you can research SEO and try to implement it yourself for free. When you decide to move up to an agency, you can look to spend anywhere from a few hundred to thousands of dollars, depending on the agency.
Can You guarantee results?
Nobody can guarantee results in digital marketing as there are too many variables, especially with SEO, as Google’s algorithm is a secret. What we can do is point to a highly successful track record across all sorts of sectors and put you in contact with some of our clients if you want to see the kind of results we can produce.
Can I stop and Start Digital Marketing Services as I go?
We strongly advise against starting and stopping Search Engine Optimization. SEO is not a sprint, it is a marathon, and results take time to develop and its through continual efforts that those results keep up. By stopping, you will lose results that someone else, such as your competition, will take advantage of and rise above you, and get in front of your customers.
What software does 360 Brand Booster use to design, test and deploy websites?
For Web design, we use Macromedia Dreamweaver. Dreamweaver generates very clean HTML code that meets W3C validation standards compared to other products. In addition, we also use several in-house developed software to fine tune the code and to make sure it meets our company web design standards.
For Web graphics, we use Adobe Photoshop, Macromedia Fireworks and Macromedia Flash, because they provide clear, compressed graphics that load fast so as not to keep your visitors waiting. Unlike the competition and freelance web designers, we use all licensed software.
How Long Do Web Design project take?
Every project is different so there is no set timeline. However, we try to get new sites launched somewhere between one and two months. Your account manager will give you a detailed timeline before we begin any work.
Why Should I hire an agency rather than in-house?
It is better to let the professional handle it. You and your staff are experts at what you do and we are the experts of digital marketing. The primary benefit of using a digital marketing agency is experience and resources. A digital marketing agency like Infinity has access to knowledge and resources that you may not. Call us for a free evaluation.
Once My website is live, what I have to do to maintain it?
The site needs to be marketed on an ongoing basis. Fresh information also needs to be put into the site to keep it up-to-date and interesting. If you sign-up for the maintenance contract, we will update the website as and when it is needed and content is provided by you.
Once the website is complete, can I update it myself?
Yes, you own the website and you can make changes at any time if you wish. You need to have a licensed copy of a Web design software and know how to transfer files to and from your live website (which are included in our website hosting setup documentation that is sent to you at the time of hosting).
What is your payment policy and what type of payments do you accept?
We receive 50% of your estimated total as a deposit prior to beginning work. We accept check, online transfer to our bank account and all popular credit cards including Visa, Mastercard, Discover, American Express through Google Checkout and PayPal as well.
I already have a website, but I want a new design. Can you help?
Absolutely! we can study your current website, analyse it, discuss your goals, and redesign your website according to your requests.
What if I change my mind and want to add or change design or features of my website?
Websites are very flexible. What you start with can change and evolve as you need or want. A website is not like purchasing printed material where once it is printed you are stuck with it as it is. Your website can change any time you want. You can change anything from the text content to the overall design, or add new feature to your existing website any time you choose. Keep your visitors interested in returning by keeping the information on your website current and changing the website to include new information.